At SpaceVane Archery, we're committed to getting your order to you as quickly and safely as possible.
Order Processing
- All orders are processed within 1–3 business days unless otherwise stated.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During product launches, promotions, or peak periods, processing times may be slightly longer.
Shipping Within Australia
We ship Australia-wide using trusted courier services and Australia Post.
Estimated delivery times:
- Standard Shipping: 2–8 business days
- Express Shipping: 1–4 business days (where available)
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number so you can monitor your delivery.
Delays
While we work hard to dispatch orders promptly, delivery timeframes are estimates only. Delays caused by couriers, weather events, customs, or other circumstances outside our control may occur.
Incorrect Shipping Details
Please ensure your shipping address is correct before completing your order.
SpaceVane Archery cannot be held responsible for parcels delivered to an incorrect address provided by the customer. Additional shipping charges may apply if a parcel is returned and needs to be resent.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We'll work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our team through our Contact Us page or email us, and we'll be happy to help.
Thank you for choosing SpaceVane Archery. We appreciate your support and look forward to getting your order on its way!
